RETURNS AND REFUNDS

We want you to love your Loketa Designs swimwear, however if you are not 100% happy with your online order, we are more than happy to offer an exchange or refund on your purchase up to 30 days after purchase date. Please note that these are limited edition swimsuits and there are limited numbers of each size.

  • Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
     

  • Any returns must be in a new and unused condition, with all labels still attached and hygienic sticker still in place.
     

  • Please note that we are unable to accept returns of faulty swimwear caused by failure to follow appropriate care instructions provided.
     

  • Any refunds will be made through Paypal, using the details used for your purchase. Please note that the refund amount will be to the value of your purchase only. Shipping costs will not be refunded.
     

  • Please note that the purchaser is responsible for any postage fees for returns.
     

  • Refunds and exchanges will not be made until after receiving your returned item.
     

  • Loketa Designs cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.

To submit your refund or return please fill out the form provided in your original packaging or download one here and return along with your product to Loketa Designs: 4/239 St Georges Road, Northcote, Victoria, Australia, 3070

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